| Reader, tag, and device compatibility | 15% | Support for the RFID frequency, tag standards, fixed or handheld readers, and mobile devices required by your deployment. | Test with your intended tags and reader models. Confirm supported protocols, device operating systems, and any hardware or firmware dependencies. |
| Inventory capture and data quality | 15% | Reliable tag-event capture, duplicate-read handling, timestamping, and visibility into missed or questionable reads. | Run a controlled test in representative conditions. Compare captured item records with a known count and review how the system identifies exceptions. |
| Inventory workflows | 15% | Support for the tasks you perform, such as cycle counts, receiving, transfers, stock searches, audits, and exception resolution. | Walk through common workflows using realistic data. Check whether users can complete tasks without unnecessary steps or manual re-entry. |
| Integration and data exchange | 12% | Practical ways to exchange inventory, product, location, and transaction data with existing business systems. | Review available APIs, file formats, connectors, and synchronization options. Test a representative data flow, including error handling and updates. |
| Reporting and traceability | 10% | Useful stock and movement reports, searchable inventory history, export options, and access to records needed for audits. | Build sample reports for your required questions. Confirm that users can filter, export, and trace relevant inventory events. |
| Security and administration | 10% | Role-based access, user administration, appropriate audit records, and security controls that meet your organization’s policies. | Review permission settings, administrative logs, data-handling documentation, and the deployment’s fit with your security requirements. |
| Scalability and operational performance | 8% | Capacity to support expected item volumes, sites, readers, users, and inventory-event activity without disrupting daily work. | Ask for architecture and capacity details, then test with a workload representative of your expected peak usage. |
| Usability and training | 5% | Clear interfaces for the roles using the system, accessible task guidance, and a realistic onboarding process. | Have representative users complete key tasks and record completion time, errors, and training questions. |
| Deployment, support, and ongoing costs | 5% | A deployment approach, support arrangements, maintenance requirements, and total-cost details that fit your operating model. | Request a written breakdown of software, implementation, integration, hardware, support, and recurring costs; confirm support coverage and responsibilities. |