| Product Fit | The supplier should offer the required product category, materials, colors, sizes, packaging, and decoration method. | Current product catalog, material specifications, decoration samples, and packaging options. | Reject suppliers that cannot meet a mandatory product or packaging requirement without an unverified subcontractor. |
| Minimum Order Quantity | MOQ commonly varies by product, material, color, and customization method; blank products usually require less commitment than fully customized products. | Written MOQ by SKU, color, size, logo method, and packaging format. | Select a supplier whose MOQ fits forecasted demand and does not force excessive inventory. |
| Sample Process | A pre-production sample should confirm logo placement, color, dimensions, materials, stitching, printing, and packaging before mass production. | Physical sample, digital artwork proof, sample approval form, and revision policy. | Do not authorize production until the final sample or approved proof is documented. |
| Customization Capability | Common options include screen printing, embroidery, engraving, heat transfer, digital printing, woven labels, and custom packaging. | Decoration method list, artwork requirements, color limitations, maximum logo area, and setup charges. | Prefer suppliers with documented in-house capabilities for the most important customization steps. |
| Production Lead Time | Lead time should be separated into artwork approval, sampling, production, quality inspection, and shipping. | A written production schedule with milestone dates and an escalation contact. | Choose a supplier that provides realistic milestone dates rather than one undifferentiated delivery promise. |
| Quality Control | Quality control should cover materials, dimensions, color consistency, logo accuracy, functionality, packaging, and shipment quantity. | Inspection checklist, acceptable quality limits, inspection photos, defect-reporting process, and replacement policy. | Use written acceptance criteria and require corrective action for repeated or critical defects. |
| Material and Product Safety | Products must comply with the safety, labeling, chemical, electrical, or food-contact requirements applicable to the destination market and product type. | Material declarations, test reports, certificates, safety data, and destination-market compliance documents. | Verify document scope, product model, test date, and issuing laboratory before relying on a certificate. |
| Pricing Transparency | The quotation should identify unit price, sample fee, artwork or setup fee, packaging, tooling, freight, taxes, payment charges, and any volume discounts. | Itemized quotation with validity period, currency, Incoterm or shipping basis, and included services. | Compare total landed cost instead of comparing unit price alone. |
| Payment Terms | Payment structure should clearly state deposit, balance, payment milestones, currency, banking details, and refund conditions. | Pro forma invoice, contract terms, bank verification process, and conditions for releasing the balance. | Use staged payments linked to sample approval, inspection, or shipment where commercially practical. |
| Shipping and Fulfillment | The supplier should support suitable carton packing, shipment labeling, export documents, tracking, and delivery coordination. | Carton dimensions, gross weight, packing list, commercial invoice, shipping options, and tracking procedure. | Confirm whether the quoted shipping method covers delivery to the required location and customs responsibility. |
| Communication and Responsiveness | Reliable communication includes complete answers, version-controlled artwork, prompt clarification of risks, and consistent points of contact. | Response log, meeting notes, named account manager, and escalation route. | Run a small pilot order and assess response quality before committing to a large order. |
| Capacity and Business Continuity | The supplier should have adequate production capacity, material availability, backup processes, and a plan for delays or shortages. | Capacity statement, production calendar, material sourcing plan, contingency procedure, and subcontractor disclosure. | Avoid dependence on one unverified production site or one critical material source. |
| Sustainability and Social Compliance | Environmental and labor claims should be specific, verifiable, and relevant to the product and production site. | Material traceability, recycled-content evidence, audit reports, environmental policy, and corrective-action records. | Give preference to documented practices rather than unsupported sustainability language. |
| Intellectual Property Protection | Customer artwork, logos, designs, molds, and confidential specifications should be used only for the authorized order. | Confidentiality terms, artwork ownership clause, tooling ownership clause, and permission controls for product photography. | Include ownership and non-use requirements in the purchase agreement. |
| After-Sales Support | The supplier should define how shortages, defects, late delivery, incorrect customization, and replacement requests are handled. | Warranty or remedy terms, claim deadline, required evidence, response time, and replacement or credit procedure. | Reject agreements that provide no practical remedy for verified production errors. |
| Suggested Selection Method: Request comparable quotations from at least three qualified suppliers, score each criterion from 1 to 5, complete a sample or pilot order, verify compliance documents, and sign a written agreement before placing a larger wholesale order. |